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Ocean

FREQUENTLY ASKED QUESTIONS

  • What areas do you service?
    We specialize in septic services and rentals in Mid to Southern Vancouver Island. Specifically, Nanoose to Victoria and everywhere in between.
  • What services does your company provide?
    Comprehensive Septic System Services Pumping Maintenance Repairs Inspections Grease Trap Maintenance Rentals Portable washrooms - Standard and ADA compliant Fencing Great for events, construction sites, and other temporary needs
  • How do I schedule a service or rental with Shoreline Septic?
    To schedule a septic service or portable washroom rental, you can contact us via: Phone (250) 937-1877 (250) 228-2959 Email contact@shorelineseptic.ca Contact form on our website We will be happy to assist you, answer any questions, and arrange the service or rental according to your requirements
  • How often should I pump my septic tank?
    Septic tank pumping frequency depends on several factors such as the size of your tank, the number of people in your household, and water usage habits. As a general guideline, it's recommended to pump your septic tank every 3 to 5 years.
  • Do you provide emergency services for septic system issues
    Yes, we understand that septic system emergencies can occur outside of regular business hours. That's why we offer 24/7 emergency services to address urgent issues promptly and prevent further damage to your system.
  • What are signs that my septic system needs attention?
    Common signs include foul odors, slow drains, sewage backups, pooling water in your yard, and lush vegetation around the septic tank area. If you notice any of these signs, it's crucial to schedule an inspection and maintenance promptly
  • What sets your company apart from other septic service providers?
    Our company prioritizes customer satisfaction, professionalism, and environmental responsibility. We employ experienced technicians who undergo regular training to stay updated on industry best practices. Additionally, we utilize advanced equipment and eco-friendly practices to minimize our environmental footprint
  • How do I maintain my septic system between pumpings?
    Proper maintenance includes avoiding flushing non-biodegradable items, conserving water, not pouring grease or chemicals down drains, and being cautious about what goes into your system. Regular inspections and maintenance by professionals are also essential. Head over to our blog for more tips and tricks on how to maintain a healthy septic system
  • Are your portable washrooms wheelchair accessible?
    Yes, we offer wheelchair-accessible portable washrooms to ensure inclusivity and accommodate guests with mobility challenges
  • How do you ensure the cleanliness and sanitation of your portable washrooms
    Our portable washrooms undergo rigorous cleaning and sanitation procedures between rentals. We use industry-standard cleaning agents and techniques to ensure that each unit is thoroughly sanitized and ready for use by your guests
  • What measures do you take to ensure timely delivery and pickup of portable washrooms for my event?
    Our team coordinates closely with you to schedule delivery and pickup times that align with your schedule. We understand the importance of punctuality and strive to ensure that our units are delivered and picked up promptly to minimize any inconvenience to you and your guests.
  • How many portable washrooms do I need for my event?
    The number of units required depends on factors like the duration of the event, the number of attendees, and whether alcohol is being served. As a general rule, one unit per 50-100 guests for a 4-hour event is recommended, but our team can help you determine the appropriate quantity based on your specific needs
  • How far in advance should I book portable washroom rentals for my event?
    We recommend booking as far in advance as possible to ensure availability, especially for peak seasons and popular dates. However, we can often accommodate last-minute requests depending on inventory availability.
  • Do you provide maintenance for portable washrooms during events?
    Yes, our team can arrange scheduled maintenance visits during your event to ensure cleanliness and replenish supplies as needed.
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